ReUp Success Coach
ReUp Success Coaches drive our organization. Coaches work individually with students at one of our partner universities, engaging in frequent conversations and helping them manage the resources provided by ReUp. They build strong relationships and help students develop a plan that connects their goals for the future with their daily academic requirements. Just as important: coaches inspire determination, confidence, and success.
KEY ATTRIBUTES INCLUDE
COMMUNICATION. You can connect with students, inspire them to return to school, and establish strong relationships as you guide them through challenging situations. You are able to do this via video, phone calls, email, and text. You are also able to work effectively with university administrators and ReUp staff. You are an active and valuable participant in meetings and training sessions. You can give and receive constructive feedback.
PROBLEM SOLVING. You can help students tackle the myriad of challenges, large and small, that arise from the time of enrollment through graduation. You utilize data and understand individual student stories in order to identify and address problems, often before they occur. You can help them figure out how to budget for the week or the semester or craft a study plan.
ORGANIZATION. You are able to effectively document student progress and share it with ReUp staff. You help students build specific plans to overcome obstacles and achieve their goals. You will utilize Salesforce.com, Microsoft Office, Google Docs, Google Sheets, and Google Calendar to fully capture and organize student data. Attention to detail is one of your fundamental skills.
PASSION. You wake up every day excited to help your students realize their goals. You are persistent in finding students willing and able to re-enroll and are available when they need your help. You bring energy to your meetings with students, celebrating their successes and helping them come back from disappointments. You care about ReUp’s mission and are committed to helping us open new worlds of opportunity to our students.
- Bachelor’s degree
- Previous sales experience and/or cold calling for at least one year helpful, excellent customer service skills are a must.
- Proficiency with Microsoft Office Suite and Google Docs.
Submit your resume and cover letter to firstname.lastname@example.org
ReUp Education, Inc. ("ReUp") provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, ReUp complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ReUp expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ReUp’s employees to perform their job duties may result in discipline up to and including discharge.