Sarah Horn has spent her entire career in higher education, focused specifically on strategies that drive student success and improve student outcomes. For 14 years, she has created, implemented, and managed student retention solutions at dozens of colleges and universities across the country.
From 2013-2016, Sarah led the Retention Services division at Helix Education, and her team coached thousands of students. They saw up to a 5 percent annual retention improvement at their university partners. At Altius Schools, she managed the retention division for associate degree-seeking students. Under her guidance, students successfully transferred or graduated at a rate of 65 percent – compared to a national benchmark of 28 percent. At the beginning of her career, Sarah was a Success Coach at InsideTrack and eventually led one of the largest teams in the company.
Sarah has been invited to present her work at Educause, APSCU, UPCEA, NSSR, and CampusTech.
Chief Operating Officer
Anne Kubek joined ReUp Education as the Chief Operating Officer, overseeing Product, Marketing, Operations, Analytics and Finance. Anne is an accomplished Senior Executive and non-profit Board Member with more than 25 years of success in the book industry, including technology-based business services for publishers. Leveraging extensive experience in retail operations, human resources, staff development, communications, B2B, B2C, SaaS, and marketing, she is able to provide leadership on strategy, operational improvements and rapid growth.
Anne’s executive career began with Borders Group, Inc. where she helped grow Borders bookstores from a dozen to hundreds of locations. As Executive Vice President of Merchandising and Marketing and SVP of Stores she oversaw annual revenues of $3.9B with 100M customer transactions across 1,000 stores.
Most recently, Anne was Executive Vice President at INscribe Digital where she was recruited to launch the e-books division, to be scaled over five years. In that time, she grew the division from 0 to 300 clients, including Disney, and Scholastic. The company was sold in a successful acquisition transaction in 2016 to the Independent Publishers Group.
Anne holds an MBA from the Stephen M. Ross School of Business at the University of Michigan and a BA in English Language and Literature from the University of Michigan. Anne is a seasoned Board Member presently serving as Board Chair for the Book Industry Charitable Foundation and Board President for Bay Area Women in Publishing.
Head of Coaching Services
For the last 11 years Katy has worked in education setting vision, managing team execution, and coaching and developing others. Her career began as a teacher in St. Louis with Teach For America. After six years of teaching she moved on staff with Teach For America Chicago and Northwest Indiana. As the Managing Director of Teacher Leadership Development she led teams of coaches working to improve educational outcomes for over 2,000 students across the Chicagoland and Northwest Indiana landscapes.
Through rigorous data analysis and high expectations, she consistently exceeded student outcome goals by achieving 110% of the target benchmark on average for four consecutive years, and doing so while successfully leading the elementary team of managers through several organizational changes.
Katy is thrilled to continue her career in education with ReUp knowing that many of her first students are graduating high school and soon to be navigating the college process. She knows a college education opens a world of opportunity and every student deserves the chance to pursue and finish this dream.
Katy received her BA in Psychology from the University of Notre Dame, holds a Master of Arts in Teaching from Webster University, and is currently pursuing her MBA at the University of Chicago Booth School of Business.
Head of Business Operations & Strategy
Colton Heward-Mills is an ardent supporter of products, services and organizations that help individuals reach their full potential. He believes that through innovation in education we can create opportunity for all to lead fulfilling and productive lives.
Prior to joining ReUp, Colton worked in a variety of roles in public policy, education and business. Most recently, he was a member of the Finance team at KIPP: New Jersey, a charter school management organization. While at KIPP, Colton was primarily responsible for advising the organization’s ten schools on financial decisions. He also lead the annual planning process for the organization’s $80M operating budget.
Colton earned his M.B.A from Stanford’s Graduate School of Business and his B.A. in Public Policy from Princeton University. He also spent a year as a Fulbright Research Fellow at the University of the Ryukyus in Japan.
Scott has been working for companies that serve colleges and universities since 1995. Throughout his career he has helped colleges optimize the student experience, improve performance throughout the student lifecycle, and implement new ideas, practices, and structures.
Scott is passionate about increasing access to and participation in higher education, as well as student success and outcomes. All of this drives transformation for individuals, their families and society for generations. He has specific expertise in new program design and launch, enrollment management, online education, adult education, as well as partnerships and consortium models.
Scott comes from a family of educators and is an alumnus of UCLA and University of Kent, Canterbury.
Director of Partnerships
Nate has worked in the higher education technology and services market since 2008. The majority of that time has been spent in the Online Program Management, Marketing and Enrollment fields.
Nate comes from a family of educators and believes in the importance of, and open access to, a high-quality education. Throughout his career, he has helped colleges and universities adopt new strategies to launch and support online programs, increase the reach of enrollment managers and marketers, and embrace technology to better support students in and out of the classroom.
Nate is an alumnus of Eastern Kentucky University.
Head of Product
Zack is passionate about building impactful products that leverage technology for social good, and has done so for over a decade. Before joining ReUp, he led end-to-end development of the LRNG platform from prototype to market to scale within major US cities to transform how youth access learning and connect to career pathways.
Equipped with expertise in consumer web, social enterprise, and platform strategy, he has worked with digital consulting firms Integral Interaction and Quor Studio to help organizations including Participant Media, American Express, Intel, Disney, Maker Media, Hewlett, and PG&E to create more compelling products, programs, and services. Prior, he played a pivotal role in the creation of USA Projects (now HatchFund), an innovative crowdfunding platform for America’s finest artists, resulting in millions raised to date.
Zack also serves as a board member for Music-COMP, as well as an advisor to COVO, Shakespeare Central, and the Artists Rights Coalition. He received his Bachelor's degree in Jazz and Environmental Studies from Ithaca College in New York and currently lives in San Francisco.
Senior Manager of Digital Marketing
Sarah Walsh comes to ReUp Education with more than a decade of experience in e-commerce and consumer marketing. With a degree in Computer Science from The Johns Hopkins University, Sarah made the transition from the development side of e-commerce to marketing and quickly found a home in customer lifecycle management. She brings to the team an analytical approach to marketing with a strong focus on testing and optimization.
A Massachusetts native, Sarah now lives in the San Francisco Bay Area where, outside of work, she dedicates much of her free time to a local non-profit sports organization.
Destiny brings over 11 years of experience in higher education and coaching to ReUp, as well as a dedication to developing the talents in others and guiding individuals in the discovery of their own potential. Growing up in a working class family in the Pacific Northwest, she experienced first-hand the challenges of navigating the higher-education system, as well as the power it has to change lives and open doors. This experience developed a deep belief in the power of education and the need for individualized support and mentorship. In addition to success coaching, Destiny’s experience includes workforce development, training, and non-profit consulting.
While attending Washington State University and earning her bachelor’s degree in public affairs, Destiny continued to develop her passion for higher education and community development. A native Portlander, she also teaches career readiness and personal resiliency classes at a local non-profit and has worked 1:1 providing career coaching to members of the community.
John Paul Castiaux
Manager of Training and Development
John Paul Castiaux comes to ReUp Education with over 10 years of experience coaching college students to get the most out of their education and graduate. He knows first-hand the challenges of navigating the higher-education system and the positive impact mentorship and individualized attention can make on the student lifecycle. Passionate about being of service to students from application to graduation, John Paul relies on his experience teaching English in Brazil and his tenure as a Peace Corps volunteer in Zambia to forge relationships with students of diverse personalities and backgrounds. He is driven to improve student outcomes and college completion rates and believes proactive outreach and engagement from college personnel is instrumental to this vision.
A native of the San Francisco Bay Area, John Paul now lives in Portland, Oregon with his wife and tiny-house neighbors and enjoys spending his weekends along the Columbia River Gorge. He holds a B.A. from UC Davis and an MBA from UT Dallas.
After spending five years in the foster care system, I quickly realized education would be my saving grace if I wanted to live a comfortable life. I met so many people during that time and really grew to appreciate both the challenges and opportunities we all face in life. That experience taught me humility and the importance of resilience. I promised myself, when I had children, I would make every provision possible to ensure they would never have to experience life in the foster care system. With that in mind, I made the decision to stay focused on school and attend college.
Before earning my BS and MBA from Western Governors University (WGU), I attended a traditional university on ground. My class schedule made it difficult to balance school, work, and family. Although obtaining my degrees from WGU still required balance, it made it possible for me to support my family and pursue my educational goals at the same time. WGU afforded me the opportunity to financially and emotionally support my daughters because I was able to complete classes around my work and home schedule. As a result, my daughters have had the luxury of witnessing how hard work and education pays off.
As the first person in her family to earn a college degree, Shannon believes success coaching is much more than a career, it’s her calling. With over 10 years of success coaching experience in higher education, she hopes to continue supporting future college students with their educational goals through compassion, understanding, and an unwavering belief that education will always be worth it.
In addition to working at ReUp, Shannon is a wife and mother who holds a bachelor’s degree from Pacific University and a master’s in English literature from Portland State
University. She values a strong community, and is known for a fierce commitment to the people with whom she works.
N’Digo Kali owes her passion for transformation and creativity to her Colorado upbringing and childhood fascination with nature, science, art, and mythology. N’Digo’s experience as a professional coach, visual artist, and yogi cultivated an ever-growing desire to empower others to reach their highest potential and to live more authentically. She holds a B.S. in Social Science from Tennessee State University (Psychology & African Studies emphasis) and certifications as a Holistic Lifestyle Coach, Mindfulness Practitioner, and Yoga Instructor.
Coaching is one of many platforms N’Digo uses to inspire individuals to discover who they are, identify what they most need at the moment, and take the appropriate steps to get there.
Erin comes to ReUp with over eight years of experience in higher education as an adjunct professor and success coach. Erin’s passion for education began in a gender studies class while earning her undergraduate degree. The class was transformative, opening her eyes to the revelatory power of education, particularly for those individuals for whom education has not always been possible. Erin received a teaching assistantship at Oregon State University where she received her M.A. in Women Studies. It was during those two years that she realized her love of teaching and mentoring students. After graduating, she continued on to work as an enrollment coach and enrollment manager for Helix Education.
Growing up in small town Missouri, getting out was all she wanted to do. After graduating high school, she went out and did not look back. She fought all odds, to become the first to finish and she did it, she graduated from the University of Missouri. The education bug had bit her so she went on to attend Le Cordon Bleu Las Vegas.
Bouncing around after graduation, she ended up back in St Louis and found herself working in hotels, restaurants, and retail but nothing ever seemed to be the right fit. The world of customer service It wasn’t until she uprooted herself for the third time and moved to Portland, Oregon where things finally started to click.
That move is where Stephanie lucked into her first coaching position and fell in love with it. She found her place in the world. Coaching has given her a way to help students help themselves. Helping people has turned into a passion and coaching a way of life.
For Stephanie learning never ends, so when she is not working with ReUp, she is working on her Master’s in Business Administration through Brandman University. When she does take a break, she can be found spending time with her pup Finex and her boyfriend, or in the kitchen trying out a new allergy free concoction.
TaShunda Franklin brings a wealth of experience in relationship building to ReUp, stemming from previous work in sales, customer service, and as an Outreach & Admissions Counselor in higher education. Having graduated from a post-traditional undergraduate program, her passion for serving this unique population is born of her own student experience. TaShunda knows first-hand the challenges adults face as they seek to balance competing priorities while striving for degree completion. As a Success Coach she leverages hands-on experience to identify and understand students’ needs while helping them succeed at achieving their educational goals.
A life long learner committed to personal and professional growth and development, TaShunda holds a bachelor’s degree in Organizational Leadership from Lipscomb University, a certificate in Leadership Coaching for High Performance from Results Coaching Global (ICF accredited), and she is currently enrolled at the University of Hartford where she will earn a master’s degree in Organizational Psychology.
TaShunda currently resides in Nashville, TN. In her spare time she enjoys exploring the latest findings in emotional intelligence and feeding her passion for plant-based living.
Kristin is a firm believer in coaching and how it can empower people to achieve their goals and fulfill their potential. As a first generation college student, she understands the challenges students can face in school yet how impactful the power of education can be to transform people’s lives. Kristin always knew she wanted to be a positive presence in other’s lives; so many teachers, mentors and advisors impacted her educational path and she wanted to be able to do that for other students. Almost 5 years ago she was lucky enough to find her calling and passion as a success coach in higher education. Prior to working as a coach, Kristin held a multitude of different roles in the educational sphere, most notably serving as a school counselor for over 3 years. Although she learned much from her previous experiences, becoming a coach truly transformed her life and she is driven to continue to support students in achieving their dreams in whatever capacity she is able to.
Kristin is originally from Upstate New York but has lived in Nashville, TN for over 10 years along with her husband and daughter Charlie. She feels lucky to be able to take advantage of all the amazing things Nashville has to offer (music, food, sports, etc.), but most of all enjoys spending time with family and friends. Kristin has her B.A. in Psychology and Spanish from Dartmouth College and her M.Ed. in Human Development Counseling from Vanderbilt University.
Cherish has been a supporter of college students her entire career - beginning in college admissions and enrollment and then as a Learning Coach for undergraduate students. She found her passion in higher education shortly after she completed her degree and has loved every minute of working with students. She has invested in both traditional and non-traditional, on campus and online students. She understands the powerful transformation a college degree can provide and strives to empower students to find their own strengths to achieve their goals – which she is confident each student possesses.
Cherish graduated from Gordon College in Massachusetts with a Bachelor of Science in Biology. She currently resides in New Hampshire with her husband and children. On the rare occasion that she finds quiet time, she enjoys reading, cooking healthy meals, and loving on foster children that come through her family’s home.
Thurston has a diverse and versatile journey that led him to ReUp Education. He served in the military for six years and attended Tennessee State University earning a degree in Africana Studies. With this degree and experience, Thurston was able to forge relationships with community leaders and helped create programs that focused on higher education.
He knows firsthand the challenges people encounter while earning their degree. From that experience, he landed an opportunity at Portland State that helped veterans return to school to achieve their goals before, during and after serving in the military. In this role, Thurston honed his skills in helping students achieve their dreams and while overcoming obstacles. Thurston has always been a champion of diversity, inclusion and personal development and he is excited to continue to do that in his new role as a Success Coach.
Thurston is a father, veteran, a proud member of Alpha Phi Alpha Fraternity Inc., and an avid Tampa Bay Buccaneers fan.
Ashley Merryman joins ReUp Education as a Success Coach, with an extensive background in coaching, management, customer service, and sales. She graduated from Penn State University, experiencing both a traditional setting and in an online environment, as a returning adult learner. Ashley thrives on making connections and sharing her approach to life-long learning with others.
Ashley began her coaching career in 2015 as a dedicated Learning Coach in higher education and immediately found a passion in empowering students as they work towards their educational, career, and personal goals. She holds a bachelor’s degree in Organizational Leadership and a minor in Psychology.
Ashley resides in Pennsylvania with her husband and their cat. She enjoys reading, traveling, and connecting with family and friends.